General Terms and Conditions (GTC)

Terms and Conditions (T&Cs)

Scope of validity

These Terms and Conditions (T&Cs) apply to all orders placed by consumers through our online shop www.serha.co.uk .

Contractual partner

SERHA LTD 

Tillbridge Cottage Tillbridge Road

Sturton By Stow

Lincoln

LN1 2BP

United Kingdom

Company number: 10144337

Email:

service@serha.co.uk

Phone:

+44 1427 787999

Website:

www.serha.co.uk

Conclusion of contract

With your order, you are making a binding offer to conclude a purchase contract.

The purchase contract is only concluded when we confirm your order by email or dispatch the goods.

Prices and payments

All prices are quoted in Euros (EUR).

The following payment methods are available:

• Klarna

• Stripe

• Visa

• Mastercard

• Google Pay

• Apple Pay

Delivery

We only deliver within Germany.

The processing time is usually 1-2 working days.

The delivery time is approximately 4-8 working days.

Retention of title

Until full payment has been made, the delivered goods remain the property of SERHA LTD.

Warranty

The statutory warranty rights apply.

Liability

SERHA LTD is liable under statutory provisions for damages caused intentionally or through gross negligence.

Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR):

https://ec.europa.eu/consumers/odr

Contact

SERHA LTD

Email:

service@serha.co.uk

Phone:

+44 1427 787999

Website:

www.serha.co.uk

Last updated: July 2026